Chacha Inn

Chacha Inn

Privacy Policy

Last Updated: November 1, 2025

Welcome to Chacha Inn (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.chachainn.in or use our services, including hotel bookings, restaurant reservations, and related hospitality offerings.

By using our website or providing your personal information, you agree to the terms of this Privacy Policy.

1. About Us

Website Name: Chacha Inn
Address: Hanumangarh Road, Sangaria, District – Hanumangarh, Rajasthan (PIN 335063), India
Nature of Business: Hotel and Restaurant Services (Hospitality and Accommodation)

2. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

A. Personal Information

When you interact with our website or services, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Payment Details (processed securely via third-party gateways)

  • Location and Address Information

  • Identity Details (where required by law, e.g., during check-in)

B. Non-Personal Information

We may also collect:

  • Browser type and version

  • Device type and operating system

  • IP address and approximate location

  • Website usage data, pages visited, and referral source

  • Cookies and tracking identifiers

3. How We Use the Information

We use the collected information to:

  • Process and manage hotel bookings and restaurant reservations 🏨🍽️

  • Communicate booking confirmations, offers, and service updates

  • Process payments securely via trusted payment gateways

  • Provide customer support and respond to inquiries

  • Improve our website’s functionality and user experience

  • Conduct analytics and performance monitoring

  • Send marketing and promotional materials (only if you have consented)

  • Comply with legal, regulatory, and taxation obligations

4. Information Sharing and Third-Party Processors

We do not sell your personal data. However, we may share information with trusted third parties for legitimate purposes:

A. Service Providers

We may share data with:

  • Payment gateways (for processing online payments securely)

  • Analytics providers (like Google Analytics)

  • Advertising partners (for promotional campaigns, with consent)

  • IT and hosting providers (for maintaining website infrastructure)

All third-party processors are bound by strict confidentiality and data protection agreements.

B. Legal Obligations

We may disclose your information when required by law or to protect our rights, property, and users’ safety.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to:

  • Improve website functionality

  • Remember user preferences

  • Measure website traffic and performance

  • Deliver personalized content and ads

You can control cookie preferences in your browser settings. Disabling cookies may limit certain website features.

6. Data Retention and Protection

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

We use the following security measures to safeguard your information:

  • SSL (Secure Socket Layer) encryption for data transmission

  • Restricted access to authorized personnel only

  • Secure payment processing through PCI-DSS-compliant partners

  • Regular system monitoring and data backup

Despite these efforts, no system is 100% secure. By using our services, you acknowledge and accept the inherent risks of online data transmission.

7. User Rights

Depending on your jurisdiction (e.g., under GDPR, CCPA, or Indian IT Rules), you may have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Correction: Request corrections to inaccurate or incomplete data.

  • Right to Deletion: Request deletion of your data where legally permissible.

  • Right to Restrict Processing: Request to limit the use of your information.

  • Right to Data Portability: Obtain a copy of your data in a structured format.

  • Right to Withdraw Consent: Opt-out of marketing or data collection at any time.

To exercise your rights, please contact us (see Section 11).

8. Data Transfers

If we transfer data outside of India or your country of residence (for example, to international servers or service providers), we ensure such transfers comply with applicable data protection laws, including contractual safeguards.

9. Policy for Minors

Our website and services are not intended for children under the age of 18. We do not knowingly collect or store personal data from minors.
If we learn that a child’s data has been collected, we will promptly delete it from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements.
The updated policy will be posted on this page with a new “Last Updated” date. We encourage you to review this page regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

📍 Chacha Inn
Hanumangarh Road, Sangaria, District – Hanumangarh, Rajasthan, India (PIN 335063)
📧 Email: contact@chachainn.in
🌐 Website: https://www.chachainn.in

Disclaimer:

This Privacy Policy is intended for informational purposes only and does not constitute legal advice. For compliance assurance, please consult a qualified legal professional familiar with data privacy laws applicable to your region.

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